We understand that sometimes circumstances may arise that require a refund for your purchase. We are committed to ensuring a seamless and satisfactory experience for all our customers. Please read the following refund policy carefully to understand your rights and obligations when seeking a refund.
Refund Eligibility:
- Non-Delivery: In the event that you do not receive your purchased item(s) within the specified delivery period, you are eligible for a full refund of the purchase price.
- Unsatisfactory Product: We take pride in the quality of our products and services. If you are not satisfied with your purchase due to reasons such as quality issues or discrepancies from the product description, you may request a refund.
Refund Process:
- Contact Us: To initiate a refund request, please contact us through our Contact Page at https://kidsbookart.com/contact/. Please provide your order details and the reason for your refund request.
- Verification: Our customer support team will review your request and verify the eligibility criteria for a refund.
- Resolution: If your refund request is approved, we will process the refund within [number of days] days of approval. The refund will be issued to the original payment method used for the purchase.
Additional Information:
- Unlimited Revisions: We offer unlimited revisions to ensure your complete satisfaction with our products and services. If you are not satisfied with the initial delivery, we will work with you to make revisions until you are fully satisfied.
- Cancellation Policy: Orders can be canceled within [number of hours/days] of purchase for a full refund. After this period, cancellations may be subject to a cancellation fee.
- Refund Exceptions: Please note that certain products or services may be exempt from refunds due to their nature, such as personalized or customized items.
Contact Us:
If you have any questions about our Refund Policy or need assistance with a refund request, please contact us through our Contact Page at https://kidsbookart.com/contact/. Our dedicated customer support team will be happy to assist you.
KidsBook Art LLC 30 N Gould St Ste R, Sheridan, WY 82801, United States